Release type: Media Release


Minister outlines support for Launceston workers

The Minister for Employment Participation, Brendan O'Connor, today met with community leaders and union representatives in Launceston to discuss strategies to help workers affected by the closure of the Telstra call centre.Mr O'Connor today chaired a roundtable of local government, Job Network providers industry and workers' representatives following an invitation from the Member for Bass, Jodie Campbell. "Today's meeting was constructive and gave me a chance to hear directly how closure of the call centre is impacting on the local community," Mr O'Connor said."During today's meeting I outlined assistance that is available from Job Network members to workers that have had their redundancy confirmed and I urge affected workers to register with a Job Network provider as soon as possible to access this assistance."Assistance available includes:
  • advice on job search techniques, career options and employment programmes;
  • entering the job seeker's résumé on Australian JobSearch one of Australia's largest job finding websites;
  • explaining how the job seeker's résumé is automatically matched to vacancies on Australian JobSearch and how they can find out about their matches;
  • access to job search facilities, such as Australian JobSearch touch-screen kiosks, telephones and a telephone information service; and
  • providing feedback on any job interviews they arrange for the job seeker

Member for Bass, Jodie Campbell, said today's meeting had been beneficial."It's important that affected workers are aware about Federal Government support that is being provided so they can find alternative employment as soon as possible," Ms Campbell said.Last year Telstra announced the closure of its Launceston call centre by February 28. On the eve of last year's election the former Liberal Government committed to expanding Centrelink's Launceston call centre but did not provide funding for the expansion.Centrelink announced last week it would not be going ahead with the expansion.