Release type: Media Release


New compliance rules continue to encourage more job seekers into work


The Hon Kate Ellis MP
Minister for Employment Participation
Minister for Early Childhood and Child Care

New figures released today show the Australian Government’s tougher compliance rules are improving job seekers’ engagement with employment services across Australia.

Minister for Employment Participation Kate Ellis said the latest job seeker compliance data shows changes introduced by the Australian Government last year to encourage more job seekers into a job are working.  

“We are committed to helping Australians to find and stay in jobs - the latest figures show the system is working to keep people engaged and on track to finding a job,” Minister Ellis said.

“Since we introduced our new measures, more job seekers are taking their obligations more seriously, with the attendance at programs to help them get work up to 63 per cent from 61 per cent the previous year.

“The figures also show the rate of job seekers’ attendance at employment services provider appointments continues to be higher now than the average over the previous year.

“Overall the vast majority of job seekers do the right thing and try hard to find work, and more than 75 per cent of all job seekers did not break any participation rules at all in the previous year.”

The new compliance arrangements for job seekers were implemented on 1 July 2011.

Turning up for appointments and making the most of the assistance available to them through their employment services provider is a critical path to job seeker success.

A job seeker’s income support payment can now be suspended immediately if they fail to attend an appointment with their provider or Centrelink without giving a valid reason beforehand. Payments can be lost for eight weeks if a person persists in breaking the rules or refuses a job offer.

Centrelink payment suspensions are lifted with full back-pay upon the job seeker agreeing to reconnect and re-engaging with job search and/or training activities.

Job seeker compliance data for the June quarter of 2012 is available at: