Release type: Joint Media Release


Small Business Helpline hits 150,000 in just one year


Senator the Hon Eric Abetz
Leader of the Government in the Senate
Minister for Employment
Minister Assisting the Prime Minister for the Public Service
Senator for Tasmania
The Hon Bruce Billson MP
Minister for Small Business
Federal Member for Dunkley

The Fair Work Ombudsman’s Small Business helpline has received more than 150,000 calls since it was established in December last year.

The priority service was created following a Coalition election commitment to provide quick and reliable information to small business operators around Australia.

Minister for Employment, Senator Eric Abetz said it was essential that small business operators had access to reliable workplace relations advice.

"With more than 150,000 calls in a year, the Small Business Helpline is assisting thousands of hardworking small business operators,” Minister Abetz said.

Minister for Small Business Bruce Billson MP said he regularly spoke with small business operators who were after information to assist them in their daily operations.

"Small business operators want to do the right thing and that’s why it’s so important we give them the right tools to help them, such as this priority helpline,” Minister Billson said.

Small business operators mainly called for assistance and information on wages, modern awards and conditions of employment under the Fair Work Act.

Small business operators can call the dedicated Small Business Helpline on 13 13 94.